Chatbot Market CAGR of 22.4%, Segmentation Analysis, Share, Trends, Size, Key Players, and Forecast 2031

U.S (New York)– Report Ocean is the ultimate intelligence source on “Chatbot Market “. Our report analyzes the market’s response to recent disruptions like the Russia-Ukraine war and Covid-19, offering qualitative insights through frameworks like Porters’ and PESTLE analysis, SOWT analysisWith detailed segmentation and market size data across categories, product types, applications, and geographies, our report covers key issues, trends, drivers, restraints, challenges, competitive landscape, and recent events such as M&A activities’

Chatbots are software applications that use artificial intelligence & natural language processing to understand what a human wants, and guides them to their desired outcome with as little work for the end user as possible. The global chatbot market was estimated at USD 1,895 million in 2021 and is expected to hit USD 7,800 million by 2028, registering a CAGR of 22.4% from 2022 to 2028 as per the latest report by Report Ocean.

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A release on June 8th, 2022, by the Bureau and Economic Analysis and U.S. The Census Bureau reports the recovery of the U.S. market. The report also described the recovery of U.S. International Trade in July 2022.In April 2022, exports in the country reached $300 billion, an increase of $13.4 billion. In April 2022, imports amounted to $294.5 billion, increasing by $17.4 billion. COVID-19 is still a significant issue for economies around the globe, as evidenced by the year-over-year decline in exports in the U.S. between April 2020 and April 2022 and the increase in imports over that same period of time. The market is clearly trying to recover. Despite this, it means there will be a direct impact on industries. resulting in a large market for Chatbot Market .

The report provides in-depth analysis and insights regarding the current global market scenario, latest trends and drivers into global chatbot market. It offers an exclusive insight into various details such as market size, key trends, competitive landscape, growth rate and market segments. This study also provides an analysis of the impact of the COVID-19 crisis on the chatbot industry.

This industry report offers market estimates and forecasts of the global market, followed by a detailed analysis of the product, interface, hosted platform, organization size, end user, and region. The global market for chatbot can be segmented by product: rule based chatbots, AI-integrate chatbots. Globally, the AI-integrate chatbots segment made up the largest share of the chatbot market. Chatbot market is further segmented by interface: web-based, application-based. The application-based segment captured the largest share of the market in 2021. Based on hosted platform, the chatbot market is segmented into: standalone, managed-integrated. On the basis of organization size, the chatbot market also can be divided into: large enterprises, small and medium-sized enterprises (SMEs). Chatbot market by end user is categorized into: BFSI, healthcare, IT & telecommunications, residential, retail & ecommerce, travel & hospitality, others. The chatbot market by region can be segmented into: Asia Pacific, Europe, North America, Rest of the World (RoW).

By product:

rule based chatbots
AI-integrate chatbots

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By interface:
web-based
application-based

By hosted platform:
standalone
managed-integrated

By organization size:
large enterprises
small and medium-sized enterprises (SMEs)

By end user:
BFSI
healthcare
IT & telecommunications
residential
retail & ecommerce
travel & hospitality
others

By region:
Asia Pacific
Europe
North America
Rest of the World (RoW)

The report also provides a detailed analysis of several leading chatbot market vendors that include [24]7.ai, Inc., Aivo, Alphabet Inc. (Dialogflow), Amazon Web Services Inc., Artificial Solutions International AB, Bitonic Technology Labs, Inc. (Yellow Messenger), Botsify Inc., Chatfuel, CogniCor Technologies Inc., Contus Support Interactive Private Limited, Conversica, Inc, Creative Virtual Ltd., eGain Corporation, Genesys Cloud Services, Inc., Inbenta Technologies Inc., International Business Machines Corp., Kevit Infotech LLP, Kore.ai Inc., LiveChat, Inc., LivePerson, Inc., Microsoft Corporation, MindMeld Inc. (Cisco Systems, Inc.), MobileMonkey Inc., Next IT Corporation (Verint Systems Inc.), Nuance Communications, Inc., among others.

Scope of the Report
To analyze and forecast the market size of the global chatbot market.
To classify and forecast the global chatbot market based on product, interface, hosted platform, organization size, end user, region.
To identify drivers and challenges for the global chatbot market.
To examine competitive developments such as mergers & acquisitions, agreements, collaborations and partnerships, etc., in the global chatbot market.
To identify and analyze the profile of leading players operating in the global chatbot market.

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Why Choose This Report
Gain a reliable outlook of the global chatbot market forecasts from 2022 to 2028 across scenarios.
Identify growth segments for investment.
Stay ahead of competitors through company profiles and market data.
The market estimate for ease of analysis across scenarios in Excel format.
Strategy consulting and research support for three months.
Print authentication provided for the single-user license.

Study Objectives:

  • Conduct SWOT analysis to assess market competition among global manufacturers.
  • Define, describe, and forecast the market by type, application, and region.
  • Evaluate global and regional market potential, advantages, opportunities, challenges, constraints, and risks.
  • Determine the driving and limiting factors for market growth.
  • Identify high-growth categories for stakeholder analysis of market potential.
  • Analyze growth trends and market contribution of each submarket strategically.
  • Examine competitive developments such as expansions, agreements, new product launches, and acquisitions.
  • Create detailed growth profiles of key players and analyze their expansion plans.

Research Methodology:

  • Outline research goals, questions, and hypotheses.
  • Describe the research design, approach, data collection methods, and sampling strategy.
  • Explain data collection procedures, including primary and secondary sources, instruments, and cleaning processes.
  • Discuss data analysis methods, such as statistical tests and qualitative coding.
  • Address study limitations, biases, sources of error, and data constraints.
  • Consider ethical considerations, including informed consent, participant confidentiality, and minimizing harm.

Report Scope:

  • Provide comprehensive market segmentation and revenue approximations across verticals and regions.
  • Highlight key market drivers, restraints, challenges, and opportunities for stakeholders.
  • Improve stakeholders’ understanding of competitors and enhance their business position.
  • Include competitor ecosystem, new product development, agreements, and acquisitions in the competitive landscape section.

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