Healthcare BPO Market Size, Share, Growth Statistics, Leading Players and Forecast 2028

Report Ocean offers a thorough analysis of the Healthcare BPO Market, including assessments of business solutions, studies and advancements, applications, advantages, benefits, and breadth. This market research study on Healthcare BPO Market provides a thorough analysis and improvement of the important business producers, opportunities, difficulties, and worldwide suppliers as well as a close investigation of risks and access restrictions. Additionally, it provides a competitive analysis of the most recent technological advancements, innovations, future market potential, industry share, sales, sales generation, funding analysis, and overall business environment.     

Global Healthcare BPO Market is valued at approximately USD $$ million in 2021 and is anticipated to grow with a healthy growth rate of more than $$ over the forecast period 2022-2028. 

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Healthcare BPO helps in Outsourcing a business activity or process to provide support (administrative or otherwise) to healthcare organizations, staff, and institutions. Coding, billing, transcription, and other common outsourcing projects fall under this category. The healthcare BPO sector handles a variety of activities covering data entry to medical claims processing services. Pressure to lower the escalating healthcare expenditures, insufficient internal expertise in end-use industries, and expanding outsourcing in the pharmaceutical and biopharmaceutical sectors are the reasons behind the increasing use of Healthcare BPO across the forecast period. For Instance: In India, Healthcare BPO and IT services provider has acquired land from IT Service provider to deliver advanced healthcare BPO and IT services to their clients in the healthcare revenue and payer market.

Furthermore, in May 2021, NTT DATA signed a multi-year agreement with Score Data to deploy the latter’s nudge engines along with NTT DATA’s Artificial Intelligence (AI) solutions that predict the risk for early onset of chronic diseases for health insurance and provider communities is likely to increase the market growth for the Healthcare BPO during the forecast period. However, hidden outsourcing costs impede the growth of the market over the forecast period of 2022-2028. Moreover, the factors such as growing adoption of artificial intelligence-based tools for drug discovery and advanced data management analytics are anticipated to create lucrative opportunities for the market.

The key regions considered for the Global Healthcare BPO Market study include Asia Pacific, North America, Europe, Latin America, and the Rest of the World. North America is the leading region across the world in terms of market share owing to the growing need for cost management and process efficiencies among pharmaceutical companies along with adoption of AI for drug discovery. Whereas Asia-Pacific is anticipated to exhibit the highest growth rate over the forecast period 2022-2028. Factors such as growing establishments of call centers and customer services, the emergence of next-generation services like big data analytics, cloud services, and improving healthcare infrastructure would create lucrative growth prospects for the Healthcare BPO Market across the Asia-Pacific region.

Major market players included in this report are:

Accenture

Cognizant

Tata Consultancy Service

Xerox Corporation

WNS (Holdings ) Limited

NTT Data Corporation

Mphasis

Wipro

IBM

Sutherland Global (US)

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The objective of the study is to define the market sizes of different segments & countries in recent years and to forecast the values for the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with a detailed analysis of the competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

By Provider Service:

Revenue Cycle Management

Patient Enrollment

Patient Care

By Payer Service:

Claims Management

Product Development & Business Acquisition (PDBA)

Member Management

Integrated Front-End Services and Back-Office Operations

HR Services

Billing and Accounts management service

By Life Science Service:

Manufacturing

R&D

Non-Clinical Services

Other Non-Clinical Services

By Region:

North America

The U.S.

Canada

Europe

UK

Germany

France

Spain

Italy

ROE

Asia Pacific

China

India

Japan

Australia

South Korea

RoAPAC

Latin America

Brazil

Mexico

Rest of the World

Table of Content:   

  • Report Overview   
  • Global Growth Trends   
  • Competition Landscape by Key Players   
  • Data Segments   
  • North America Market Analysis   
  • Europe Market Analysis   
  • Asia-Pacific Market Analysis   
  • Latin America Market Analysis   
  • Middle East & Africa Market Analysis   
  • Key Players Profiles Market Analysis   
  • Analysts Viewpoints/Conclusions   
  • Appendix   

In this report, the following important queries are addressed:  

  • What is the Global market’s sales value, production value, consumption value, import, and export (including North America, Europe, Asia-Pacific, South America, Middle East, and Africa)?  
  • Who are the major manufacturers in this sector on a global scale? How are their capacity, production, sales, pricing, cost, gross, and revenue operating?  
  • What are the vendors’ market prospects and risks in the international industry?  
  • Which product types, end users, or applications might be looking for additional growth prospects? What is each type and application’s market share?  
  • What specific strategies and limitations are keeping the market in check?  
  • What is the various marketing, sales, and distribution channels in the international market?  
  • What are the upstream raw materials, as well as the manufacturing machinery?  
  • What are the Market opportunities, market risk, and market overview of this industry?  

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